Stop Guessing About Technology & AI.
Start Implementing What Actually Works.
Technology & AI consulting for senior care organizations that cuts through vendor hype and delivers realistic implementation roadmaps.
You Know You Need Better Technology.
You Just Don't Know Where to Start.
The software you're already paying for that no one uses. The vendor demo that looked amazing but turned into a nightmare six months later. The staff who are already overwhelmed - and you're terrified of adding one more thing to their plate.
You've seen other organizations waste hundreds of thousands on technology that never gets adopted. Meanwhile, your staff is buried in manual processes you suspect could be automated. You just don't have time to figure out what's real versus what's marketing hype.
And the vendors? They all promise the world. But you need someone who actually understands your operations - your staff capacity, your budget constraints, your residents' needs.
A Different Approach to Technology Decisions
Most organizations have three options:
- 1Listen to vendors (who want to sell you something)
- 2Hire generic IT consultants (who don't understand aging care)
- 3Figure it out yourself (while running an organization)
We're the fourth option:
Specialized technology consulting that combines aging care operations expertise with deep knowledge of what actually works in senior care organizations.
What makes us different:
- We understand your operations, not just technology
- We're vendor-neutral - never paid by product companies
- We tell you what's realistic, not what's theoretically possible
- We deliver actionable roadmaps, not recommendations you can't use
Start With the Package That Fits Your Need
AI Readiness Assessment
Everyone's talking about AI - fall prediction, documentation automation, care planning - but you don't know what's real versus hype.
What You'll Get:
- •Assessment of where AI could help
- •Evaluation of what's ready versus experimental
- •Roadmap for AI adoption that won't burn you
Timeline: 3-4 weeks
Fractional CIO & Technology Leadership
You don't have a CIO, or your technology leadership isn't keeping pace with your organization's growth. You need strategic technology guidance without committing to a full-time executive hire.
What You'll Get:
- •Complete technology stack inventory (what you're using, what you're paying for, what's sitting on the shelf)
- •Strategic technology planning aligned with organizational goals
- •Vendor evaluation and contract negotiation
- •Technology governance and security policy development
- •Integration strategy across divisions and service lines
- •Monthly strategic guidance and leadership team collaboration
Timeline: Ongoing engagement (3-12 month engagements)
Clinical Technology & Systems Integration Strategy
Your EHR doesn't talk to other systems. Different divisions use different platforms. Staff are entering the same information three times. You can't get a single view of your data.
What You'll Get:
- •Clinical technology stack assessment across all divisions
- •Interoperability gap analysis and integration opportunities
- •Data lake/warehouse feasibility and roadmap
- •Multi-system workflow optimization
- •HIPAA-compliant integration architecture
- •Cost-benefit analysis for integration vs. replacement decisions
Timeline: 5-8 weeks (varies based on system complexity and vendor access)
Technology Stack Inventory & Strategic Assessment
You're paying for dozens of systems. Nobody knows what you have, what you're actually using, or what's just draining your budget.
What You'll Get:
- •Complete inventory of all technology across your organization
- •Utilization assessment (what's being used vs. sitting on shelf)
- •Cost analysis and contract review
- •Quick wins from optimizing current systems (including Microsoft 365, existing EHR features)
- •Gap analysis tied to strategic goals
- •Clear roadmap: keep, optimize, integrate, or replace
Timeline: 3-4 weeks
Staff Efficiency Technology Roadmap
Care staff spending more time on paperwork than caregiving. Manual processes creating bottlenecks. Staff burnout increasing.
What You'll Get:
- •Time-motion study identifying efficiency drains
- •Realistic automation opportunities
- •Quick wins versus strategic investments
Timeline: 3-4 weeks
Custom Technology Assessment
Your challenge doesn't fit a standard category, or you need comprehensive assessment across multiple areas.
What You'll Get:
- •Custom-scoped assessment for your needs
- •All standard research and analysis
- •Flexibility to focus on what matters most
Timeline: 3-5 weeks
Simple Process, Clear Results
Understand
We learn your specific challenges, constraints, and ideal vision
Analyze
We evaluate your situation and assess what's proven and what will work for you
Guide
You get an actionable roadmap with clear next steps — and we can help you through to completion
Technology Expertise Meets Aging Care Operations
Most technology consultants either understand tech but not healthcare, or understand healthcare but can't evaluate technology critically.
About Benjamin Richman
I'm Benjamin Richman, a former Amazon Technical Product Manager who's worked across medical records systems, data interoperability, and care organizations.
I was an Entrepreneur in Residence with one of the largest senior living organizations.
Today, I volunteer weekly at my local senior center and as a hospice volunteer, and serve on Weill Cornell's Technology and Thought Leadership Forum.
My work combines my passion for technology with my commitment to improving care for older adults.
I bridge both worlds.
I've worked in healthcare and eldercare technology. I've led requirements gathering for complex systems across multiple divisions and service lines. And I understand what actually works in aging care settings - not just what looks good in a demo.
My Philosophy:
- 1Technology should solve real problems, not create new ones
- 2"Best in class" doesn't matter if your staff won't use it
- 3Sometimes the answer is "don't buy anything new" - and I'll tell you that
- 4Implementation success depends on understanding people as much as understanding technology
Experience Working With
Let's Talk About What's Possible
Schedule a free 30-minute insights call. We'll discuss your challenges, answer your questions, and see if there's a fit.
No pressure. No sales pitch. Just an honest conversation.